Your information.
Handled with care.
How we use booking information and optional browser storage.
Your details, handled with care.
J&N Cleaning Services uses the contact and property details you submit to review and respond to your free quote or booking request. Your request is saved in a restricted booking inbox. This website does not collect payment card details. Booking details are used to email your acknowledgement, confirmation, completion or cancellation updates and notify our team. For questions about your information, contact jncleaningservices03@gmail.com. Please do not include sensitive personal information or entry codes in your request.
Optional visitor statistics
If you enable anonymous visitor statistics, we collect anonymous totals for page views, browsing visits, clicks on WhatsApp, booking and quote links, broad device type, traffic source category and approximate country supplied by our hosting network. We do not store names, email addresses, IP addresses, full referral URLs or visitor identifiers in these statistics, and do not link them to booking details. Totals are retained for up to 90 days and are visible only in our owner dashboard.
Your choice is saved in your browser. After you allow statistics, temporary session storage helps count a browsing visit and its source. You can decline or withdraw permission at any time using Cookie & visitor statistics preferences at the bottom of the website. Declining does not affect bookings or other services. Already collected anonymous totals cannot be linked back to you.
Why we use booking information
We use your name, contact details, property details and cleaning requirements to take steps at your request before a contract and to carry out an agreed service. We also use relevant records for our legitimate interests in handling queries, protecting the business and resolving disputes, and where necessary to meet legal obligations. Sending a request does not subscribe you to marketing.
Service providers and retention
Our website hosting and database providers process requests, and Resend processes transactional emails. Information is shared only as needed to operate these services and arrange your clean. Booking records are kept while needed for your request, the service, accounting obligations or a dispute; this notice does not promise automatic deletion on a fixed date. Contact us to ask about the retention of your particular record.
Optional Google Ads measurement
With your separate permission, we load the Google Ads tag (AW-18511467992) to measure advertising visits and successfully submitted quote requests. Google may receive technical information such as your IP address, browser details, page address and ad-click identifiers, and may store advertising measurement cookies such as _gcl_aw. We do not send your quote form answers, name, email, phone number or property details through this tag. Personalised advertising is disabled. This measurement is separate from our anonymous visitor statistics and is not loaded before you opt in.
Your choice is stored as jn-ads-choice. You can reject measurement or withdraw permission through Cookie & visitor statistics preferences in the footer. Withdrawal stops future measurement and reloads the page; it does not erase data already processed by Google. Google may process information outside the UK under its applicable safeguards. See Google’s Privacy Policy and how Google uses information from partner sites for processing, retention and your controls.
Cookies, browser storage and external services
The optional statistics choice uses local storage named jn-analytics-choice. If allowed, session storage named jn-analytics-visit and jn-analytics-source supports visit counts. This browser storage is separate from cookies. Website hosting and owner sign-in may also use necessary security technology. The service-area page embeds an OpenStreetMap map, which contacts that provider when loaded. WhatsApp and other external links take you to services with their own privacy policies.
Your choices and rights
You can ask to access or correct your personal information, and where applicable ask for deletion, restriction or portability, or object to processing based on legitimate interests. These rights can be subject to legal exceptions. You may withdraw optional statistics consent through the footer preferences. For personal-data questions, email jncleaningservices03@gmail.com. You can also complain to the UK Information Commissioner at ico.org.uk/make-a-complaint.